USABILITY + PARTNERSHIP EMG Consulting
How EMG Consulting, an early adopter of Noteable’s ABA Data Suite, leveraged Noteable’s intuitive software and next level partnership to improve internal system workflow, data collection consistency, and reporting efficiency — ultimately giving significant time back to their staff to focus on clients.
EMG Consulting
EMG Consulting, a Behavioral and Instructional ABA provider based in Virginia, has the mission to provide quality services, based on the principles of Applied Behavior Analysis, directly to clients, families, and stakeholders. The following are the 5 key values they follow to ensure that each individual or organization they work with feels supported and has the resources they need to live, or support, individuals living happy and fulfilling lives.
Individualization
Quality
Communication
Collaboration
Generalization
“Using Noteable has dramatically improved our monitoring of client progress. Noteable’s data collection app is far more systemic and easy to use than what we had before. The accessibility of their customer support has been a huge key to our success”
- Elizabeth Matthews, Owner
The Challenge
EMG started their search for a new EHR due to 5 major pain points they were consistently experiencing with their current system; an unreliable software that crashed frequently, data collection was still largely being taken on paper which lacked consistency as well as quality, leadership faced difficulty with spot checking client progress and monitoring progress efficiently, excessive hours were being spent on documentation and completing reports, and client information was scattered across several systems and platforms.
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The Noteable Difference
EMG transitioned to Noteable in November of 2021. Noteable’s partner success team worked closely with Elizabeth and her team to make the transition as smooth as possible, helping to build out initial goals and objectives, design reports, and configure the software. Monique stepped up as a Noteable Power User, becoming familiar with Noteable’s advanced configuration tools. The Noteable team trained EMG staff on the use of the data collection app, graphing and reporting features which allowed them to start entering client data within just a few short weeks. After reports were built into Noteable’s system and customized to EMG’s needs, Monique expressed that “time to complete reports has decreased significantly”.
After a year on the platform, Elizabeth describes Noteable as “a reliable system with customer support that allows for us to have our needs heard and met.” Since onboarding they have written 360 individualized objectives for their clients, collected for 50,000 trials within those objectives, and successfully graphed and reported on over 2,000 client sessions. As a more active Noteable App user, Felicia added “The data collection app is very user friendly and allows us to collect and accurately record a variety of data.”
In the space of practice management, EMG has been able to drastically improve their ability to monitor client progress with tools in Noteable being far more systematic and easy for providers to use compared to systems they had in place before. Noteable has provided a structured way for their team to complete and submit treatment plans, manage client charts, utilize an automated graphing system that they can rely on & formalize reporting all in one place.
360 Individualized Objective Created
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50,000 Trials Collected & Graphed
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2,000+ Client Sessions Successfully Stored
360 Individualized Objective Created | 50,000 Trials Collected & Graphed | 2,000+ Client Sessions Successfully Stored
Moving Forward
A reliable product that is described by partners as “easy-to-use'' has always been the goal for Noteable’s first value pillar of “Usability”. EMG’s partnership with Noteable has allowed for candid conversations around what works well, and suggestions for the future to make delivering great care to their clients even more accessible. Noteable relies on these relationships to stay the course on their second value pillar of “Partnership”. Noteable’s team of experienced technologists and experts in behavioral health recognize that this is an ever changing field, usability and partnership are what help set the experience of their software apart from others. EMG’s willingness to come to the table with both positive feedback as well as constructive criticism on feature-adds that would make a huge difference in their practice is irreplaceable, and extremely appreciated.
EMG has goals outlined for an even cleaner report approval and signature capture process as well as building on automated graphing capabilities. Noteable plans on continuing to provide next level support to EMG, and partners alike, and work in collaboration to ensure their needs and goals are met through Noteable’s Software.
In the time to provide that Noteable has had with EMG they have been able the and support necessary to successfully improve internal tools system workflow, data collection consistency, reporting efficiency, and ultimately give significant time back to EMG’s team to focus on delivering great care to their clients.