USABILITY + PARTNERSHIP

How EMG Consulting, an early adopter of Noteable’s ABA Data Suite, leveraged Noteable’s intuitive software and next level partnership to improve internal system workflow, data collection consistency, and reporting efficiency — ultimately giving significant time back to their staff to focus on clients.

EMG Consulting

EMG Consulting, a Behavioral and Instructional ABA provider based in Virginia, has the mission to provide quality services, based on the principles of Applied Behavior Analysis, directly to clients, families, and stakeholders. The following are the 5 key values they follow to ensure that each individual or organization they work with feels supported and has the resources they need to live, or support, individuals living happy and fulfilling lives.

Individualization

Quality

Communication

Collaboration

Generalization

“Using Noteable has dramatically improved our monitoring of client progress. Noteable’s data collection app is far more systemic and easy to use than what we had before. The accessibility of their customer support has been a huge key to our success”

- Elizabeth Matthews, Owner

The Challenge

EMG Consulting embarked on their quest for a new EHR system driven by five critical challenges with their existing software: frequent crashes leading to unreliable performance, inconsistent and low-quality paper-based data collection, inefficiencies in monitoring client progress and conducting spot checks, excessive time spent on documentation and report generation, and scattered client information across multiple systems and platforms.

  • Frequent downtime in practice management software for ABA companies disrupts therapy sessions, delays care, and reduces productivity. It increases the risk of data loss, inconsistent documentation, and can negatively affect client progress tracking. Minimizing downtime is essential to maintaining smooth operations and providing quality care.

  • Inconsistent and poor-quality data collection can lead to inaccurate client records, making it hard to track progress and plan treatments. It also affects compliance and complicates reporting or audits, ultimately hindering the ability to provide reliable, evidence-based care.

  • A lack of ability to easily spot-check client progress makes it difficult to monitor treatment effectiveness in real-time. This can delay adjustments to care plans and reduce the ability to address issues promptly, impacting overall treatment outcomes.

  • Spending too much time on reporting reduces the time available for direct client care and other essential tasks. This inefficiency can lead to burnout among staff and delays in delivering timely services.

  • When information is scattered across multiple systems, it becomes difficult to access and manage client data efficiently. This fragmentation leads to increased errors, delays in decision-making, and wasted time searching for information.

The Noteable Difference

EMG transitioned to Noteable in November 2021, with the Noteable partner success team working closely with Elizabeth Matthews, Owner/Executive Director, and her team to ensure a smooth transition. They assisted in setting initial goals, designing reports, and configuring the software. Monique Stubbs, BCBA, quickly became a Noteable Power User, mastering the platform’s advanced configuration tools. The Noteable team also provided training on the data collection app, graphing, and reporting features, allowing EMG to begin entering client data within just a few weeks. Once reports were customized to EMG’s needs, Monique observed, “Time to complete reports has decreased significantly.”

After a year on the platform, Elizabeth praised Noteable as “a reliable system with customer support that ensures our needs are heard and met.” Since onboarding, EMG has written 360 individualized objectives, collected data for 50,000 trials, and successfully graphed and reported on over 2,000 client sessions. As a frequent user of the app, Felicia Shelton, BCBA, noted, “The data collection app is very user-friendly and allows us to collect and accurately record a variety of data.”

Regarding practice management, EMG has greatly enhanced its ability to monitor client progress. The tools in Noteable are more systematic and user-friendly compared to their previous systems. Noteable has streamlined their processes for completing and submitting treatment plans, managing client charts, automating graphing, and formalizing reporting—all in one place.

  • High uptime in ABA software guarantees consistent client care by providing seamless access to data and documentation. It boosts efficiency by minimizing delays, improves data accuracy with real-time entry, and enhances productivity by freeing up time for client-focused tasks. Noteable is committed to maintaining a reliable system, actively preventing downtime through strategic planning and careful release timing by their development team.

  • User-friendly and reliable data collection software ensures accurate, real-time recording, reducing errors and saving time for therapists. It simplifies the process, allowing therapists to focus on clients while ensuring consistent, accessible data for tracking progress, meeting compliance, and generating accurate reports. Noteable consistently receives positive feedback from users about the ease of use across the entire system, including the data collection app. Its offline availability and compatibility with both iOS and Android devices are just a few of the many features that enhance its functionality.

  • The ability to easily track client progress with just a few clicks, a Noteable specialty, streamlines workflows and saves valuable time. It allows therapists and administrators to quickly access real-time data, monitor treatment effectiveness, and make timely adjustments to care plans. This efficiency improves decision-making, enhances client outcomes, and reduces administrative burdens, ultimately leading to a more productive and focused environment.

  • Noteable offers several tools to streamline reporting and increase efficiency for your team. With features like auto-filling key client components, manageable approval workflows, and a sandbox-style report builder, the platform makes it easy to generate accurate, tailored reports quickly. These tools reduce manual effort, save time, and ensure consistency, giving your team more control and flexibility in their reporting process.

  • One of our favorites! Noteable is an all-in-one solution, designed to be a one-stop shop for your entire practice—from billing and scheduling to administrative tasks and direct care staff needs. With just one login, your team can easily access all the tools and features required for smooth operations.

360 Individualized Objective Created

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50,000 Trials Collected & Graphed

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2,000+ Client Sessions Successfully Stored

360 Individualized Objective Created | 50,000 Trials Collected & Graphed | 2,000+ Client Sessions Successfully Stored

Moving Forward

A reliable product described by partners as “easy-to-use” has always been the cornerstone of Noteable’s first value pillar: “Usability.” EMG’s collaboration with Noteable has fostered candid conversations about what works well and offered valuable suggestions for the future on new feature options. These relationships are essential to Noteable’s second value pillar: “Partnership.” The team of experienced developers and behavioral health experts at Noteable understands that this is an ever-evolving field, and it is the focus on usability and partnership that sets their software apart. EMG’s willingness to provide both positive feedback and constructive criticism on items that would benefit their practice as well as enhance the experience of other providers that use the system as well is invaluable and greatly appreciated.

EMG has set goals to further enhance the report approval and signature capture process and expand automated graphing capabilities. Noteable is committed to continuing to offer next-level partnership to EMG, working together to meet their needs and goals through the software.

During their time with Noteable, EMG has received the support and tools needed to significantly improve internal workflows, data collection consistency and reporting efficiency, ultimately freeing up time for their team to place focus back on what matters the most, delivering outstanding client care.

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