How The Groden Network scaled to
14 programs across 19 locations.
How a nearly 50-year-old multi-program agency transitioned from paper records to a centralized EHR — and became a collaborative partner in shaping Noteable's roadmap.
The Partnership
In April 2022, The Groden Network partnered with Noteable to transition from paper records to a centralized, user-friendly EHR system. Their top priority was moving away from paper records to save clinical staff significant time spent on filling out, searching for, and storing documents.
For their ABA and data collection programs, Groden required a system capable of housing all client information in one centralized location — with automatic graphing of goals, particularly behavior goals. They needed a platform to manage data, client records, and reports across diverse programs without sacrificing ease of use.
The Multi-Program Challenge
Multi-program providers face unique challenges when selecting practice management software. From managing multiple workflows to ensuring compliance across diverse programs, finding a solution that offers flexibility, scalability, and ease of use is no small task. Many providers struggle with limited customization, complex data management, and high costs.
Noteable was designed with multi-program and multi-location partners in mind. Its intentionally easy-to-use, sandbox-style platform offers both scalability and flexibility — enabling it to work seamlessly across diverse programs in a way that staff find familiar and comfortable from day one.
Growing to operate 14 programs across 19 locations is no small feat. Under the leadership of Jessica Boettger and Austin Brown, Data Coordinator, Groden took the time to learn the system thoroughly alongside their Noteable Partner Advocate. Their careful planning and openness to partnership enabled a gradual yet highly effective rollout.
Making Collaboration Key
Throughout The Groden Network's rollout and over the years since, they've provided invaluable insights that have helped Noteable evolve. From developing an all-inclusive client demographic export to customizing the 837 format for billing processes and integrations, Groden worked closely with the Noteable team to refine features at every turn.
Their feedback on scalable client exports led to the development of a feature allowing partners to pull any keyed information from a client's chart into a customizable CSV file — now widely adopted across the platform. Groden was also an early adopter of Noteable's Parent Portal, and their suggestions helped shape it into the powerful tool available to all partners today.
What if it all went right?
The partnership between The Groden Network and Noteable demonstrates the power of collaboration, flexibility, and mutual growth in addressing the unique challenges of multi-program providers. By embracing the platform and truly taking the time to learn it, Groden has streamlined operations, improved efficiency, and unlocked new possibilities across their diverse programs.
Their journey highlights the importance of choosing a system that prioritizes adaptability and partnership — ensuring it evolves alongside the organization's needs. Noteable is honored to be that choice.
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