Community Mental Health EHR Software | Noteable
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Community Mental Health EHR Software

The EHR built for community mental health the way it actually works.

Medicaid billing rules, multi-program documentation, authorization burn-down, compliance audit trails — CMH practices carry a heavier administrative load than most EHRs were designed for. Noteable was built for exactly this.

Medicaid billing rules that vary by program and payer
Documentation templates that don't match your actual workflows
Audit exposure from inconsistent or incomplete records
Schedule a Demo
Switching systems? Download the EHR Migration Game Plan →
Also providing ABA services? ABA is already included
Recognized for
Best Ease of Use Best Value Best Support Front Runner 2026
Noteable CMH — client-centric documentation and billing
Authorization tracking built in Always know your unit utilization
4.9
★★★★★
Rated by Partners
CMH — S2 Problem
The problem

Most EHRs treat CMH
like an afterthought.

Generic platforms bolt on behavioral health features. CMH agencies end up stitching together workarounds — and paying for it in denials, audit risk, and clinician burnout.

01
Medicaid billing rules that change by program
Each program you run — crisis services, outpatient therapy, skills training — has its own billing codes, modifier rules, and payer requirements. Generic EHRs make you manage that complexity manually.
02
Documentation templates that don't match your workflows
Off-the-shelf templates mean clinicians spend more time reformatting notes than writing them. When documentation doesn't match how your team works, compliance gaps follow.
03
Authorization burn-down tracked in spreadsheets
Losing track of auth limits means delivering services you can't bill for — or billing past your auth and triggering a denial. Neither is acceptable, and both happen constantly with manual tracking.
04
Audit exposure from inconsistent records
A Medicaid audit can surface gaps from months ago. If your documentation, e-signatures, and billing records aren't consistently linked and timestamped, you're exposed — even when care was delivered correctly.
05
Multiple systems for multiple programs
Running outpatient therapy, crisis services, and case management often means running separate platforms — with separate logins, separate billing queues, and no unified client record.
06
Support teams that don't understand behavioral health
When something breaks or you have a billing question, the last thing you need is a support rep reading from a script. Noteable's Partner Advocates understand CMH workflows — not just the software.
Noteable — CMH Features
Built for CMH

Everything your agency needs,
nothing it doesn't.

Purpose-built for the complexity of community mental health — from multi-program scheduling to Medicaid claims, all in one place.

Scheduling
Track appointments, clinician availability, and cancellations with drag-and-drop ease.
  • Configurable reminders & automations
  • Client & internal meeting management
  • Multi-location, multi-clinician views
Clinical Documentation
CMH-specific templates that flow directly into billing — no duplicate entry, no lost notes.
  • Customizable templates & data points
  • Supervision & approval workflows
  • E-signatures & full audit trails
Medicaid Billing
Approved notes flow into billing automatically — clean claims out the door with minimal effort.
  • Clean 837 export for in-house billing (Standard)
  • Full-service RCM with dedicated specialist (Elite)
  • ERA tracking & denial management
Authorization Tracking
Real-time authorization burn-down so you always know exactly where you stand on unit utilization.
  • Live unit utilization visibility
  • Alerts before auth limits are reached
  • Multi-payer authorization management
Client Portal
A secure space for clients and families to complete intake, sign documents, and manage appointments.
  • Customizable intake forms
  • Document sharing & e-signatures
  • Appointment reminders
Telehealth
HIPAA-compliant video sessions with built-in e-signature and full billing integration.
  • High-resolution videoconferencing
  • Session links & reminders
  • E-signature capture during session
Contextual Reminders
Smart alerts that tell your team exactly what to do next and navigate them straight there.
  • Task-specific guidance, not just pings
  • Prioritized daily workflow nudges
  • Reduces missed steps across programs
See it in action
Ready to see how Noteable
fits your CMH workflows?
One conversation with a CMH specialist covers everything — scheduling, billing, documentation, and compliance. No pressure, no generic demo.
Talk to a CMH Specialist
CMH — S4 Who It's For
Is this you?

Built for CMH agencies
of every size and structure.

Single-program clinics to large multi-site agencies — Noteable is flexible enough to match your structure without forcing you to change how you work.

Multi-Program Agency
Running multiple CMH programs under one organization
Outpatient therapy, crisis services, case management — each with different billing rules and documentation requirements. Noteable keeps each program organized while sharing one client record across all of them.
One platform for every program
Medicaid-Heavy
Primarily billing Medicaid with complex auth requirements
Your revenue depends on clean Medicaid claims and tight authorization management. Noteable's payer rules engine and real-time burn-down tracking keep your billing clean and your authorizations visible before they become a problem.
Medicaid billing built in — not bolted on
Compliance-Focused
Agency managing ongoing Medicaid audit risk
Every note, cosignature, and billing action in Noteable is logged with a full timestamp and user record. When an audit comes, your documentation tells a complete, consistent story — automatically.
Audit-proof records by default
EHR Migration
Switching from a legacy CMH platform
Already on a legacy system that's costing you more in workarounds than it saves? Our EHR Migration Game Plan walks you through how to move without disrupting care, billing, or your team's workflow.
Ask for our EHR migration guide
Expanding Services
CMH agency adding ABA or multi-disciplinary services
Adding ABA services? Noteable already has ABA data collection, behavior programs, and ABA-specific billing in the same platform. No second system, no retraining, no second invoice.
ABA already included
Multi-Site
Managing clinicians and programs across multiple locations
Multi-site agencies need visibility across every location — staff workload, program performance, billing status — without juggling separate reports. Noteable's practice analytics give you a unified view across your entire organization.
Unified view across all locations
Noteable — CMH Social Proof
Partner stories

What our Partners
are saying.

4.9
Rated across Capterra & Software Advice
"

The platform is extremely user friendly and can easily be customized to what works for your organization. The team is ABSOLUTELY PHENOMENAL — their support has been very professional, proficient, and competent. Kind and extremely efficient and responsive.

OH
Oni H.
CEO, Behavioral Health Organization
4.9
Average partner rating across platforms

When our licensing specialist pointed out that changes were needed to some of our forms in order to be in compliance, I contacted Noteable and a support representative responded right away.

Charita Selden
Families United

Through its ease-of-use, Noteable has allowed me to focus more heavily on the clients I'm serving and less time worrying about paperwork or analytics.

Kathleen Sams-O'Neil, MS LBA
Practice Owner

Their support has been very professional, proficient, and competent. Kind and extremely efficient and responsive. We love Noteable and look forward to adding our next program to the platform.

Calise B.
Program Director
Recognized by Best Ease of Use 2026 Best Customer Support 2026 Best Value 2026 Front Runner 2026
CMH — S7 CTA
Ready to see it?

See Noteable built
for your CMH agency.

We'll walk through Medicaid billing, your program structure, and documentation workflows in a live session built around how your agency actually operates — not a generic product tour.

Request a Demo Download EHR Migration Guide
Live walkthrough — not a slideshow
No long-term contracts
Dedicated on-boarding
Starts at $300/month for up to 5 staff