Telehealth in ABA Therapy: How to Stay HIPAA-Compliant and Support Families Securely
Telehealth is now a cornerstone of ABA therapy.
HIPAA compliance is what protects your clients, their families, and your practice.
Here is how ABA providers can confidently choose telehealth tools that protect their clients, support families, and simplify compliance, so care always comes first.
Why it matters with Noteable: With one secure login and one connected platform, your telehealth sessions and client data stay safe, compliant, and seamlessly integrated—so you can focus on care, not compliance.
What HIPAA Compliance Means for Telehealth
Meeting HIPAA requirements
Providers handle sensitive health information about clients, including minors, that is often reviewed and shared over telehealth platforms. HIPAA (Health Insurance Portability and Accountability Act) ensures that this protected health information (PHI) is kept secure and private. Compliance isn’t optional. In fact, it’s legally required and helps maintain trust with clients and their families, even through virtual sessions.
BAAs (Business Associate Agreements)
When a platform shares, stores, or processes PHI on behalf of the provider, the company becomes a “business associate” under HIPAA. A BAA is a formal agreement that outlines responsibilities for safeguarding PHI, handling breaches, and ensuring compliance. This protects both the provider and the platform legally and should be part of the process with any telehealth platform you move forward with.
Features to Look for in a HIPAA-Compliant Telehealth Platform
HIPAA Compliance
Compliance isn’t optional—it’s foundational. Noteable was built from the ground up to meet HIPAA standards, ensuring every interaction, record, and communication within your practice remains protected. You can confidently deliver care knowing your clients’ privacy is safeguarded by design, not as an afterthought.
End-to-End Encryption
Security travels with your data. Whether you’re running a telehealth session, reviewing progress notes, or sharing documents, Noteable uses end-to-end encryption to keep information secure from the moment it’s created until it’s safely stored. No weak links, no guesswork, just continuous protection.
Audit Trails
Transparency builds trust. Every action in Noteable—logins, updates, edits, and more—is recorded in an audit trail. This not only strengthens compliance but also gives your team full visibility into who did what and when, supporting accountability and smooth collaboration.
Role-Based Access
Not everyone needs access to everything. That’s a good thing! Noteable’s role-based access controls let you define clear permissions for therapists, supervisors, administrators, and parents. Sensitive information stays in the right hands, while your team maintains the access they need to do their best work.
With Noteable, HIPAA compliance is built in — not bolted on.
Practice-Specific Workflows
Every ABA practice is unique. Noteable adapts to yours with flexible, secure workflows designed for the realities of ABA care—
Parent coaching sessions that keep families engaged without compromising privacy.
Session documentation that’s compliant, easy to complete, and automatically stored in the client record.
Supervisor observations with options for live or recorded review, maintaining integrity in both therapy and training.
BAA Availability and Vendor Accountability
We take our role as your partner seriously. Noteable provides a signed Business Associate Agreement (BAA) to formalize our shared responsibility for data protection. Beyond compliance, we hold ourselves accountable as a vendor—offering transparent security practices, clear documentation, and responsive support whenever you need it.
Comparison of Popular Telehealth Platforms
| Platform | Pricing | Integrated EHR | BAA | Telehealth Features | Client Portal | Supervisor Tools | Notes |
|---|---|---|---|---|---|---|---|
| Noteable | $25 | Yes | Yes | Screenshare, secure video, chat, session recording, supervisor observations | Yes | Yes | Built for CMH & ABA agencies; scales easily |
| SimplePractice | $49–$99 | Yes | Yes | Secure video, screenshare | Yes | Limited | Best for smaller practices; limited group tools |
| TheraNest | $39 | Yes | Yes | Secure video, screenshare | Yes | Limited | Basic telehealth; learning curve noted |
| Zoom | $16–$200 | No | Yes | Secure video, chat, breakout rooms | No | No | Not designed for healthcare; setup required |
How Noteable Supports Secure ABA Telehealth
Delivering HIPAA-compliant telehealth shouldn’t require juggling add-ons or third-party tools. Noteable brings everything together in one secure platform built specifically for ABA and behavioral health providers.
Built-in, HIPAA-compliant telehealth
There’s no need for external integrations or extra subscriptions. Noteable’s telehealth is natively part of your EHR—so every session, document, and message is automatically protected under the same HIPAA-compliant framework.
Two-Factor Authentication for added security
Your team and families can log in confidently knowing that every account is verified through secure 2FA access. It’s an extra layer of protection that helps prevent unauthorized access while keeping sign-ins simple.
Simple adoption for clinicians and families
Telehealth should make care easier, not harder. Noteable’s clean interface is designed for real-world ABA workflows—fast to learn for therapists, intuitive for parents, and reliable for every session.
One login. One connected experience.
With scheduling, billing, progress notes, and telehealth all in one system, providers never have to switch platforms or re-enter client data. Everything stays connected and compliant from start to finish.
Telehealth should make care easier — not harder.
That’s why Noteable keeps everything under one secure login.
Personalized support and onboarding
You’re not on your own. Our onboarding team helps your staff get set up, train securely, and feel confident delivering remote care. Ongoing support ensures your practice continues running smoothly—whether you’re adding new staff or expanding locations.
See HIPAA-compliant telehealth in action.
Schedule a demo to explore how Noteable connects telehealth, documentation, and billing in one secure platform.
FAQs
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Yes, Zoom can be HIPAA-compliant for ABA (Applied Behavior Analysis) therapy, provided certain conditions are met. It is important to note that HIPAA-compliance is attached with additional fees for this platform
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Technically: A telehealth platform is considered HIPAA-compliant when it meets specific technical, administrative, and physical safeguards to protect Protected Health Information (PHI) in accordance with the Health Insurance Portability and Accountability Act. For ABA or other healthcare practices, this ensures client data remains secure, private, and auditable.
Conversationally: A HIPAA-compliant telehealth platform keeps all client information safe and private. It uses secure logins, encrypts video and messages, and tracks who accesses records, while following strict legal agreements to protect your data. This means only authorized staff can see session information, and everything stays secure from start to finish.
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For ABA telehealth, HIPAA compliance keeps client data secure, but effective therapy also requires features like live session observation for supervisors, options for data tracking and progress reporting, integrated scheduling, and easy access for parents or caregivers. Having these tools built into the platform ensures therapy runs smoothly, staff can provide oversight, and client goals are accurately monitored across programs and locations.
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Use a HIPAA-compliant platform: Secure logins, waiting rooms, passcodes, and 2-Factor Authentication (if available).
Protect client info: Share PHI only through the platform; document in the EHR.
Secure devices: Passwords, encryption, avoid public Wi-Fi.
Audit logs: All access to PHI is tracked.
Refresher trainings: Review updates regularly and follow session checklists.
Have compliance questions?
Our team is here to help you navigate HIPAA requirements with confidence Contact us today for guidance.